The risk for obesity is twice as high in people with serious mental illness (SMI) compared to the general population. Racial and ethnic minority status contribute additional health risks. The aim of this study is to describe the protocol of a Hybrid Trial Type 1 design that will test the effectiveness and examine the implementation of a peer-led healthy lifestyle intervention in supportive housing agencies serving diverse clients with serious mental illness who are overweight or obese.

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The more positively and effectively a business engages with its customers, the more referral companies receive. This is the case in the healthcare sector too. A successfully devised and personalized level of engagement is much more likely to garner patient loyalty.

The need to improve patient loyalty increases since patients can move to another hospital when they are not satisfied with the experience or the care received. More hospitals are now implementing healthcare loyalty programs to retain and engage their patients.

Assorted goals of healthcare loyalty programs can include any of the following:

• Improved patient retention
• The increasing average revenue per appointment
• Expanding the reach of your services
• Increased brand awareness
• Enhanced relationship with your patients